With restaurants closing left and right during this pandemic, having great customer service has never been more important. This week Matt sits down with Sean Bail fromπ Mellow Mushroom π to learn his approach to customer service and how it sets their restaurant apart from everyone else. This includes:
πMaking customers feel like family
πCreating a safe and inviting environment
πServing customers through multiple channels
πCreating consistency through systems
πAnd more!