Patrick Harder – Harder Restaurant Group

Patrick Harder – Harder Restaurant Group

The spotlight is on Patrick Harder this week. He is a franchise owner of a few different restaurants but this week we’re focusing on his Dickey’s BBQ joint.

Patrick dropped some fire on the following topics:
♨️ Mentorship
♨️ Franchise Experience
♨️ Focusing on Multiple Locations
♨️ Culture
♨️ “Big” Restaurants, Local Owners

Check out this episode!

Kyle Newsome – Hot Head Burritos

Episode-Eight

🚨 This week, Kyle Newsome, Hot Head Burritos franchisee, sits down with Matt during Episode 8 of MPTV!

Hot topics include:

👉🏽 Being active

👉🏽 Managing staff

👉🏽 Expecting the unexpected

👉🏽 Filling your funnel

👉🏽 Staff retention

– and more!

*Please note, this interview was recorded prior to the Covid-19 Outbreak and accompanying major restaurant interruptions, but the topics are still relevant to today’s events.

Check out this episode!

Isaac Hamlin – CEO of Better Blend Nutrition

Episode-Six

This week, Isaac, the owner of Better Blend, shakes things up with Matt in Episode 7 of MPTV!
 
During this episode, they discuss:
👉🏽 Branding Hype
👉🏽 Interaction
👉🏽 Knowing Your Customer
👉🏽 Knowing Your Menu
👉🏽 Hiring Practices
and more!
 
*Please note, this interview was recorded prior to the Covid-19 Outbreak and accompanying major restaurant interruptions, but the topics are still relevant to today’s events.

Check out this episode!

Dan Leyva – Wings Over

Episode-Six

In episode 6 of MPTV, Dan Leyva, the Chief Wing Officer of Wings Over, and chicken wing franchise, sits down with Matt to discuss cultivating the perfect culture inside a franchise.

During this episode, we’ll cover:
Becoming a Franchise
👉🏽 How to Serve, not just provide a service
👉🏽 Preparedness
👉🏽 Go-To Experiences
👉🏽 Core Values
👉🏽 Branding and Themes
and more!

*Please note, this interview was recorded prior to the Covid-19 Outbreak and accompanying major restaurant interruptions, but the topics are still relevant to today’s events.

Check out this episode!

Michael Casselman – Rapid Fired Pizza Florence

Episode-Five

In Episode 5 of MPTV, Matt catches up with local franchisee, Michael Casselman, owner of Rapid Fired Pizza in Florence, KY, to discuss:

👉🏽 Choosing a Franchise
👉🏽 Handling Allergies
👉🏽 Being Known
👉🏽 Negative Reviews
👉🏽 Customer Experience
👉🏽 Customer Retention
And much more!

In this episode, you’ll get a great perspective of not only a restaurant owner, but a franchisee and learn how to create and run a very lucrative, successful business.

*Please note, this interview was recorded prior to the Covid-19 Outbreak and accompanying major restaurant interruptions, but the topics are still relevant to today’s events.

Check out this episode!

Nabih David – David Restaurant Group

Episode-Four

On Episode 4 of MPTV, Matt meets with Nabih David, owner of Butterbee’s, a sit-down dine-in restaurant; Tender Towne, a fast-casual chicken tender chain; and Skyline, a fast-casual chili chain, to discuss best practices as a Restaurant Owner versus Business Owner.

In this episode, we dive into why:
👉🏽 Great service and great staff is more important than the type of food served
👉🏽 Setting Staff Standards is important
👉🏽 Location is KEY
👉🏽 The Restaurant Owner Mindset takes precedence over the Business Owner Mindset
👉🏽 Third Party Delivery attracts new customers
👉🏽 Word-of-Mouth grows Catering
👉🏽 And more!

*Please note, this interview was recorded prior to the Covid-19 Outbreak and accompanying major restaurant interruptions, but the topics are still relevant with today’s events.

Check out this episode!

Andrea Anusbigian – Owner Of Branch Hill Coffee Co.

Episode-Three

Episode 3 of MP TV finds Matt at Branch Hill, a one location coffee shop. Matt and the owner, Andrea Anusbigian, discuss customer relationships in depth, including:

👉🏽 Habitual behavior
👉🏽 Loyalty and Commitment
👉🏽 Treating them like Family
👉🏽 Her “WHY”
And more!

*Please note, this interview was recorded prior to the Covid-19 Outbreak and accompanying major restaurant interruptions, but the topics are still relevant with today’s events.

Check out this episode!

Yanni Chalkias – Owner of King Gyros Greek Restaurant

Episode-Two

In Episode 2 of MP TV, Matt interviews Yanni Chalkias, the owner of King Gyros Greek Restaurant, a one location ethnic restaurant in Ohio.

Tune in Tuesday for a deep dive into the following topics:

👉🏽 How to WOW for just $10
👉🏽 Creating an Opportunity with Each Dish
👉🏽 Asking for Business
👉🏽 Direct Mail and Reaching Younger Audiences
👉🏽 Surviving the Recession
👉🏽 And more!

*Please note, this interview was recorded prior to the Coronavirus Outbreak and accompanying major restaurant interruptions, but the topics discussed still resonate with today’s climate.

Check out this episode!

Bob Jacoby – The KING of Table Touches

Episode-One

In this first episode, Matt interviews Bob Jacoby, the GM and Owner of Quaker Steak & Lube. They discuss several topics, including:
– Third Party Delivery
– Table Touches
– Customer Experience and Building Loyal Relationships
– Bob’s best advice for others in the biz
– And more.

*Please note, this interview was shot before the Coronavirus Outbreak and accompanying major restaurant interruptions, but Bob’s message still resonates due to the topics covered.

Check out this episode!