In Episode 5 of MPTV, Matt catches up with local franchisee, Michael Casselman, owner of Rapid Fired Pizza in Florence, KY, to discuss:
👉🏽 Choosing a Franchise
👉🏽 Handling Allergies
👉🏽 Being Known
👉🏽 Negative Reviews
👉🏽 Customer Experience
👉🏽 Customer Retention
And much more!
In this episode, you’ll get a great perspective of not only a restaurant owner, but a franchisee and learn how to create and run a very lucrative, successful business.
*Please note, this interview was recorded prior to the Covid-19 Outbreak and accompanying major restaurant interruptions, but the topics are still relevant to today’s events.