We are outside of Chicago π this week as Matt visits Madison’s Pub & Grill. Madison’s makes you feel at home with their Cheers-esque π» atmosphere and kick butt recent renovation π οΈ. Check in with Matt and owner Chetna as they discuss:
π The 3 reasons why customers DON’T come back
π Creating an amazing atmosphere and ambiance
π How your locations dictates your customers
π Why you need to narrow down your menu
π How outdoor dining is here to stay
π And why Covid forced them to think outside the box!