
On Episode 4 of MPTV, Matt meets with Nabih David, owner of Butterbee’s, a sit-down dine-in restaurant; Tender Towne, a fast-casual chicken tender chain; and Skyline, a fast-casual chili chain, to discuss best practices as a Restaurant Owner versus Business Owner.
In this episode, we dive into why:
ππ½ Great service and great staff is more important than the type of food served
ππ½ Setting Staff Standards is important
ππ½ Location is KEY
ππ½ The Restaurant Owner Mindset takes precedence over the Business Owner Mindset
ππ½ Third Party Delivery attracts new customers
ππ½ Word-of-Mouth grows Catering
ππ½ And more!
*Please note, this interview was recorded prior to the Covid-19 Outbreak and accompanying major restaurant interruptions, but the topics are still relevant with today’s events.