For this week’s MP TV episode, Matt and Brooks Kirchheimer of Hearth and Hill sit down and take a closer look at how he keeps their customers happy. So sit down next your own hearth and settle in to learn more about:
🔥 Building trust with your customers
🔥 Why you need to be FIRST to call a customer back
🔥 Keeping your restaurant top of mind in a tourist town
🔥 Why it’s important to focus on the big picture
🔥 Taking advantage of local talent
🔥 Booking events the RIGHT way
This week Matt and Ryan Howe, owner of Refresh Digital Marketing, catch up and talk all things marketing. During their conversation they dive into:
📲 How to activate (or reactivate) your database
🎥 Getting uncomfortable in front of the camera
✔️ Preemptive list building
📊 Acquiring customer information
💬 How to talk to your customers
🤳 Going live on social
Success is like a pizza, it takes time to cook. Matt and Tyler Tapp, of Pizza Pie Cafe, sat down to chat about the success they’ve seen and how they got there. During their interview they touch on:
🍕 Inviting customers back to your restaurant
🍕 The biggest missed opportunity in pizza restaurants
🍕 Giving marketing time to work
🍕 The money bag marketing trick
🍕 Building relationships
🍕 Going above and beyond for customers
🍕 And much more!
Any way you slice it, it’s clear that Tacconelli’s has figured out the perfect recipe for surviving this pandemic. Click now to watch Giovanni’s full interview where he talks about:
🍕 What he does to go in airplane mode
🍕 3rd party delivery services
🍕 Why you’ve got to give a shit
🍕Employee retention
🍕 Making the business a family affair
🍕 Telling their story
🍕 And much more!
www.mptv.watch
On this week’s episode of MP TV, Matt sits down with Annamarie Chestnut of Annamarie’s in Royersford, Pennsylvania. The pair chat about:
🤝 Being community-minded
🥡 Adapting to takeout orders during Covid
‼️ Standing out
📲 Getting customers’ attention on social media
👉 And much more!
www.MPTV.watch
We’re seeing double 👀 this week as Matt sits down with Matt Borowski, owner of 618 restaurant, and talks everything fine dining. On this episode the Matts discuss:
📲 3rd party delivery apps
🤝 Forming relationships with guests
📊 The trackability of OpenTable
⭐ How they get reviews
👍 Becoming the “go to guy” for their guests
Today Matt talks with Nicholas Papanier Sr. of Primo Meats. Together, the pair get to the meat of what it takes to make it as a franchisee. They discuss:
🤝 Customer Relations (this one’s big)
🥪 Using Quality Ingredients
📕 Following the Manual
💦 Putting the Sweat Equity In
📍 Location, Location, Location
📈 And Growing From the Ground Up
Matt meets up with Shaheen Kazemi this week, the owner of Simply Grand Cafe & Catering, to talk about the ins, outs and struggles of the catering business. On this episode Shaheen talks about:
🕳️ Finding a hole in the market
🔑 The keys to catering success
🤝 How he books reoccurring catering customers
⚖️ His work life balance
🌮 And refining his food for his customers
If you’re waffling anywhere in your business, this one’s for you! Join Matt as he sits down with Jean-François, the owner of Taste of Belgium, to discuss:
🧇 How he built his business
🧇 Setting limits
🧇 Adapting for your customer base
🧇 Hiring quality employees
🧇 And social media
Follow along with Matt as he shares 🔑 key secrets 🔑 to successful restaurant marketing. This week, he’ll be talking:
🔄 The marketing circle of life
🤳 Social media engagement
⚒️ Building your database
📅 2021 Goals
👏 Case study successes
➡️ And much more!