And the road trip 🛣️ continues as we follow along with Matt in the ABR van. 🚙 While en route to their next restaurant interview 🎥, Matt spills all the tea ☕ on the last part of ABR – Retention. He breaks down ⬇️ to retain your customers once you’ve gotten their attention and built a database. He emphasizes:
➡️ Segmenting your messaging to your customers
➡️ Contests, contests, and more contests
➡️ Why your customers tune you out
➡️ Finding look alike customers
On the road again🎵🎶 with Matt and America’s Best Restaurants! While we refer to America’s Best Restaurants as ABR quite often, there’s also another meaning to it: Attract 👀, Build 🛠️, and Retain.👍🏻 While en route 🛣️ to their next restaurant interview, Matt breaks down what it takes to attract attention from your ideal customers.😉 Follow along as Matt dives into:
➡️ The 5 places to attract attention
➡️ Having the right call to action
➡️ Where to find customer data
As Johnny Cash sang 🎵, “I’ve been everywhere.” 🗺️ Matt continues America’s Best Restaurants’ journey 🚙 this week as he and the team travel to North Carolina. 📍 This week we are focusing on the B of ABR ➡️➡️ Building a database. Your database 📇 is essential to your business and Matt explains this as he dives into:
🛠️ The impact your database can make
🛠️ The truth about your restaurant’s app
🛠️ Why your customers are tuning you out
🛠️ How to segment your database
We’re in ATL 🍑 as Matt visits one of our favorite Frutta Bowls locations, Chastain Park. 📍 Matt and owner Holly take a break outside to discuss her first few years in business (with one of them being 2020 🤯). The two dive into:
🍓 Training your customers with to-go orders
🍓 That your employees are always watching
🍓 How we helped her gain new customers
🍓 Making Frutta Bowls fun during the pandemic
🍓 Why you’re everything when you’re the CEO
🍓 Creating a community atmosphere
Drum roll please 🥁… we want to introduce you to America’s Best Restaurants! 👏🏻👏🏻👏🏻 ABR’s mission is to help the best restaurants across America 📍connect with customers who will love them. ❤️ This week Matt dishes on all things ABR and shares his vision 👀 for it in the very near future. So fasten your seatbelts for this wild ride 🚙 where Matt talks:
📍 Traveling across America
📍 Having an ABR van in every state
📍 Why the best time to start is now
📍 The vision for ABR by Summer of 2022
We’re in the sunshine ☀️ state for this week’s episode of MP TV as Matt hangs out with Peter Falisi, co-owner of The Hangout by Two ✌🏼 Guys. The pair sit down at his 160 seat 🍽️ restaurant to talk about his catering beginnings and transition to restaurant owner. Peter shares:
👉🏼 The origins of the Two Guys brand
👉🏼 Difficulties hiring in this post pandemic world
👉🏼 Their daily events at the restaurant
For this week’s episode of MP TV, Matt’s in Chandler, Arizona 📍 for a sit down with owner Brandon Sirochman from BKD’s Backyard Joint. BKD’s is the neighborhood joint that brings community together for great food, drinks, and entertaining fun. During their time together Matt and Brandon dive into:
🍻 Providing great food, great drinks, AND great entertainment
🍻 Attracting repeat customers
🍻 How to draw a crowd
🍻 Creating a consistently good experience
🍻 Catering to your surroundings
When you’re a high end restaurant and a celebration destination, you’ve got to level up. Matt sits down with Dan Arndt and the pair discuss:
🫕 How to surpass your competition
🫕 Why you’ve GOT to create a connection with guests
🫕 Why budget is just as important as the experience
🫕 Having that special touch with guests
🫕 Stepping up as an owner
🫕 Being a celebration destination
Description: Matt gets his grub on with Colton Grubb, owner of Grubstaks, as they talk all things restaurant related. Colton shares life lessons he’s learned and of course they discuss their signature stacks! Matt and Colton also discuss:
🍽️ Creating customization options
🍽️ The unique factor
🍽️ How YOU can help your local restaurant
🍽️ Making sure your lease matches your location
🍽️ Destination dining
🍽️ Showing off what you serve
🍽️ And much more!
Sit back and relax as Matt heads ✈️ to Mesa, Arizona to visit a place where the love language is food : Pacino’s. Owner Frank Spaccarelli pours his passion for Italian food into each dish 🍝🍷🍕 and makes every customer feel like family. 🤝 During their sit down Matt and Frank chat about:
🍝 Getting involved in the community
🍝 Creating a place where everyone is welcome
🍝 How they persevered during Covid
🍝 Doing your market research homework
🍝 What Frank looks for in a potential hire